Customer Testimonials

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I've been with ESI Insurance Agency for years. They have quick and efficient service. Everyone is knowledgeable and work with you through any help you may need. Shout out to Jasmine she's a pro at her job! Can't thank her enough for all the years of excellence service. As I always say you awesome! Thank you for all you do.

-Joy Culver

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Lorena helped me to get auto insurance with the best insurance company that suites my interests. Lorena went ABOVE & BEYOND to make me satisfied with the end of our call. YOU WANT to request to speak to Lorena because she is the absolute best representative to this company. She took less than 30minutes to find auto insurances that suites me best. Thank you for all your hard work and dedication to this company to make me happy and satisfied with my purchase. 10/10 Stars for her dedication and commitment to making every single customer happy and feel confident and comfortable with what they are purchasing. :)

-Miranda Chen

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I have had an excellent experience here with our business insurance! Specifically, with Lorena. We needed to add a few policies on short notice and they were able to accommodate us and made the entire process swift and easy. Would highly recommend for any business or personal insurance!

-Kalynn Mccoy

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I have been with ESI for over 40 years my experience with them is nothing but professional and very friendly staff. I recommend them to everybody all my family have their insurance with them. I couldn’t have six cars insured with them. I used to have my business gas station with them that I don’t no longer have but they are very nice people

-Davar Jafari

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Lorena Ruiz helped me save hundreds of dollars on my car insurance. I highly recommend moving over to ESI Insurance Agency.

-Maria Medina

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I’ve had an outstanding experience here. Their service has been consistently reliable, professional, and efficient. From the very beginning, they’ve made the process of setting up and managing my policy seamless and stress-free.

Their customer service team is always friendly, knowledgeable, and quick to resolve any questions or concerns. I appreciate how transparent they are about coverage and costs, leaving no room for surprises. On top of that, they’ve gone above and beyond to provide support whenever I’ve needed to file a claim, ensuring the process was smooth and straightforward.

It’s rare to find a company that combines excellent service with true reliability. I highly recommend them to anyone looking for dependable insurance coverage and exceptional customer care!

-Fiorella Nunura

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I recently purchased and new car and contacted ESI for a quote …ESI was able to get me insurance same day and also was able to help me cancel my current policy …the process was super easy

-Joseph Ortega

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I've been a customer of this family business for several decades now and very much appreciated their quick and cheerful responses. They have contacted me many times suggesting ways for me to save money!

-Michael Arct

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I would definitely recommend ESI insurance. I called around to different places and they assisted me with getting the best price. Lorena at the Montclair location was very helpful and a year later, she was able to find me an even better insurance provider for more coverage! Thanks

-Araceli Anguiano

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My husband and I have been with ESI for 13 years and we are both so pleased with the service that is provided. All agents are so friendly and ways willing to help!

-Candace Smith

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We have been clients of ESI for almost 30 years. We've always received excellent service whether working with the team to get the best possible rates, or getting quick responses and resolution on issues. Lorena is my go-to for questions and she is always very helpful and courteous. I highly recommend this agency!

-Desiree Villalobos

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I have done business with Lorena and Jim for many years. At times, we request certain insurance documentation and they fill out those forms in a timely manner. Also when our rates go high, Lorena finds the best rates to insurance to keep the business costs down. I highly recommend ESI for all our insurance needs.

-Patrick Emperado

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Excellent customer service and very easy to work with! Jasmine is great! I do business with multiple insurance companies and my "go to" company was giving me the run-around regarding a recent need while Jasmine at E.S.I. made the process quick and easy and it was all handled by phone and email. Great pricing as well. Looks like E.S.I. is going to be my "go to" company moving forward. :)

-DTE Network

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ESI Has been wonderful ! I have been working with Lorena and Jasmine for many years!! I definitely recommend ESI for their quality In assisting their customers. I’m Very happy with their service.

-Mia Martinez

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We added a new vehicle to the policy and consequently had to make other adjustments to the policy. Valerie was extremely helpful and patient with all of my questions and changes. Love the option to submit documents needed via text messages. Made the process so much easier. Oh, did I mention that she responded to the text messages super quickly?! Highly recommended.

-Amy Gabel

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I love the ladies at ESI insurance! They always answer all my questions and make sure to get me the best prices. Insurance policies can be confusing so I’m glad to know that I can always call the office to ask anything and make sure I have the best coverage for the best price. They’re always so knowledgeable and kind too!

-Jocelyn Melling

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Definitely recommend Esi Insurance, very professional, and knowledgeable. Lorena found me the best quotes in my auto, business, house , and boat insurance. She went over and beyond to search for the best coverage that would fit in budget I’m so pleased with them.

-Renee Ramos

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I've been with ESI for decades. I have dealt with Jasmine, Lorena and Valerie, all of whom are very knowledgeable and professional. They work hard for you to get you the best rates possible.

-gillster G man

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Lorena and her team are so easy to work with , I would recommend ESI for any and all of your insurance needs.

-Tony

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I have been with ESI Insurance for many years and they have always been responsive, straightforward, and pleasant. Jasmine and Lorena are both terrific!

-Henry Jones

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Definitely recommend them, They are family owned business with lots of experience. lorena , Valerie and jasmine go out of their way to always be as helpful and get you insured as best as posible. I have been insured with them for over a year and I can always count on them whenever I have any questions regarding my policy.

-Eleazar Zavala

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ESI has provided great service and Lorena has been very helpful and responsive. I’ve normally don’t leave reviews but had to definitely recommend ESI and Lorena’s team.

-Mike D.

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I have been a customer of ESI for years as has my mother and sister. They are always professional, knowledgeable and friendly. I have appreciated their responsiveness and willingness to go above and beyond with whatever help I need.

-Michelle Salguero

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I have been a customer of ESI for more years than I can remember and they have always been responsive and helpful in all situations that have arisen. Whether it be accident reporting, changing coverage, adding or deleting a vehicle, they have always made the process quick and easy. My most recent experience was correcting estimated mileage on a policy. Since my wife and I have both retired we no longer drive as much and the mileage was grossly overestimated. Lorena was able correct the problem quickly, saving us hundreds of dollars. I am happy to recommend ESI to anyone looking for a car insurance agent.

-Stephen Bolin